Excero offers a customized maintenance services that eliminates the regular maintenance activities from you to better focus on your core business. An active maintenance would ensure lower costs and higher ROI for any business. Our flexible solutions and ability to work in a multi-technology enabled environment gives you a great advantage in your business continuity at affordable cost.
With our spread across the country, our services are offerred in both offsite and on-site models. Following are the maintenance services we offer.
- Corporate Website/Portal Maintenance
- Application Maintenance & Support (AMS)
- Database Administration
- IT Administration and Support
Corporate Websites and Portals
A website is the first door to any business. It should always be up and running with latest and informative content. A regular updated website would attract more traffic and can bring in potential clients. We have witnessed a well updated site that brought in business from across the globe which helped that organization to grow multi-fold in a short span of two years.
We have expertise in multiple technologies like Drupal, Wordpress, Joomla, Static site generators and other Content Management Systems. Our website maintenance services include the following.
- Regular content updates.
- UI/UX Design and Development.
- CMS/Plugin updates.
- Periodic maintenance activities.
- Infra Management.
Application Maintenance and Support (AMS)
In a constant evolving world, it is vital for organizations to tweak their business and their applications accordingly. Applications need a constant upgradations, fixes and modifications to support the ever changing needs. We offer SLA based ticket resolution, Performance improvements, Enhancements and change requests for application maintenance.
- SLA based ticket resolution.
- Enhancements and Change requests.
- Regular preventive maintenance.
- Scheduled maintenance.
- Monthly reports.
Database Administration
Data is the most important thing for an organization. It is an asset that had to be protected by any means. Excero provides Database Administration (DBA) expertise, services and strategies for optimial utilization and ensure high availability.
Our seasoned Database Administrators (DBAs) ensure that data is available, protected and utilized to the highest extent. Our services include
- Alerts and notification for incidents.
- Proactive monitoring.
- Database optimization.
- Patching and configurations.
- Performance tuning.
- Security.
IT Administration and Support
IT systems are heart of any business. A thoroughly well maintained IT systems ensure seamless business activities for any organization. Our IT services include Desktop, Server, Backup and Network management. We also offer cloud infra maintenance and Datacenter maintenance. Our support services include Microsoft365(earlier known as Office365), Google Workspace, AWS and many more. Excero offers cost-effective IT maintenance and support services for all IT systems with following offerings.
- On-site support.
- Proactive periodic check.
- Remote monitoring.
- Asset Management.
- Patch and upgrades.
- Complete IT outsourcing.